Overall they said I need a new motor. CPSS is a specialty finance company based in Las Vegas and founded in 1991. I was one & half payments late on my auto loan. We will fight for your rights. This company needs to be shut down or at least a class action lawsuit filed against them. Finally my husband asked if we could take it back to the dealership. They will try to pinch every penny from you. IT'S NOT WORTH IT. The most common ethnicity at Consumer Portfolio Services is White (54%), followed by Hispanic or Latino (24%) and Black or African American (11%). You can lower your rate or get cash in as little as 20 seconds. I have told them numerous times to come and get it and here it sits. I got stuck with these guys. Now I hold no ill will toward the company itself. Now my parents think Im a dead beat for not paying for my car. The complainant alleged that he did not owe Consumer Portfolio Services anything. One lady was so nasty she actually had me crying. To be honest I have delt with debt collectors that are more professional, and some of those people can be rude. To those of you that are currently being harassed by Consumer Portfolio Services please read this post. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. In July 08 I was hired as PT employee with it becoming FT sometime in 09, so I took it because it was a little more money then unemployment but not much. A person with a car is much more likely to be responsible then someone who doesn't have a car. Whenever I have been late before I have always paid over what has been due the little girl that I spoke with in the beginning said, well I am not suppose to tell you this but you have x amount built up in your acct because you pay over then some man gets on the phone and trys to intimidate me when he realizes it doesn't work he hangs up on me I call right back and offer to give him directions to my home to come and get the car he hung up again imagine that. I always made my payments on time as best I could until I fell in hard times and got behind. I have paid my car payment monthly since then only to be harrassed every month because I can not make a double payment to get current. YES THEY ARE VIOLATING THE LAW! The short answer is yes. Trustlinker since 09/01/13. 2022 CPS sold the loan to Velocity LLC and they filed a $15k ironic yes $15k Judgement towards me. At this time i only owed them 160.00. To whom it may concern, i took out an auto loan with consumer portfolio service but in last couple of months been having some problems with making the payments. THEY HAVE THREATEDEN TO SEND PEOPLE "OUT TO GET US!" Do you want the payment or not? Well jokes on them because their employee told it on them and I paid it off. Hi I had a loan with CPS for a 2012 Nissan Sentra the loan was taken out in 2014 I dont know how dealers are aloud to use them I paid the car for 4 years my loan was 6 years the loan was 13 thousand they never sent me anything telling me what I owed when I found out I owed 10 thousand still i was pissed I all ways put more to my my payments than I was suppose to did nothing for my credit and when I contacted the dealer and told them I wanted to be put with another company they said i had to stay with them i did try to pay turn the car in the problem was i got put in to a car so the Kelly blue book said the car was worth 9 thousand but I did not believe that because my car did not even have 100 thousand miles no body would take my car either so my car was taken and Im disabled and have been with out a car since because Im on disability now and dont get much money to get a car this place repo my car because I asked them to drop my payment a little they would not and I was not behind either my car would not have been paid off at the 6.year loan, Purchase my car in 2016, the loan balance was $23k. You are receiving early morning or late night calls from debt collectors. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, Translation: Switzerland; Volvo V60, 12/2018 (D3 AWD). Theyre there for you when you want to be able to have your very own vehicle for the first time or a loan for anything else. CPS stands for Custom Payment Service, and refers to a Visa program that sets requirements for credit and debit transactions. So she called CPS back to complain, when she got a so called manager he asked her to help them get the truck back, which wasnt there at work. Summary. This company went into my daughters checking account a second month in a row, and took payment, even though they were told several times that they could only take one months payment. The Consumer Portfolio Services late payment policy provides a grace period of 7 to 15 days. I have received rude calls from them and let them go until they started calling my family and friends. There interest rate is like 22 percent. I ask the rep if there was anyone I could speak to in regards to lowering the interest rate on my car loan and he stated to me in a rude manner "we don't lower interest rates, read the fine print on your contract, you signed it didn't you." Consumer Portfolio Services Reviews. They should not be in business. The driver called and stated that he would be late in picking up my car and wanted me to verify my address. Truthfully at first things were perfectly fine. In September 2017, a complainant alleged that CPS engaged in fraud and abuse by intentionally reporting incorrect information to the credit reporting bureaus about the complainants car loan status. I financed a vehicle for 21,155.10 in 2014. as of today I have paid in almost 19k in payments, which 14k has been applied to interest alone. Once my payment was late (even know I had a credit on my account for about 50.00 I pay extra every month), they were calling constantly, 3 to 4 times a day. To increase your CPS, make sure you have a mouse that is fast enough. Not hello or how you doing but a very rude female which started the conversation with Why are you paying off your truck. I told him "no" as payment had been made. As of 3 weeks ago, I have returned to work. 1 The complaint against Consumer Portfolio Services, Inc. was filed by a former employee of the company.. 1.1 The Consumer Portfolio Services lawsuit was filed against the company by Israel and Marcia Bernal. They have even called my Mom and told her the same! They tried to repo it from me about 2 weeks ago but I wasnt driving it that day at work. Never mind the economy is shot, covid is affecting millions, people everywhere cant work, lost their job, waiting on backlogs of unemployment claims! They are awful. The insurance grace . How is this legal? Currently I have had a financial setback but even so I have not been even 30 day Share your photos and videos with others to prove the truth of your words. Specialties: Subprime Auto Lending Established in 1991. The amount of each payment. A grace period can provide an opportunity for borrowers to plan for the future. Consumer Portfolio Services share price volatility. 800-304-6812, 800-924-0364, 888-469-4520. Bought as a used car. The driver kept interuping our conversation with rude remarks. The frequency of payments. We Stop Calls and Harassment. They said some pretty nasty things, belittle me and family still wouldn't come get car until I told them it was now uninsured, unregistered and sitting under tree and Hurricane was on the way. I just got off the phone with them blasting them as I traded my vehicle in July to get away from this police state led business that dictates the consumers! If during the grace period the financial debt you owe is paid for, penalties such as late fees and impacts to your credit report will be . Link. I knew that if I got behind on a payment then they couldn't call the upper management where I work and harrass the ### out of them! Consumer Portfolio Services is an independent specialty finance company that provides indirect automobile financing to individuals with past credit problems, low incomes or limited credit histories. Pay your Consumer Portfolio Services bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Chia s ln Twitter . NOt to mention the interest rate. ANY ONE AGREES WITH YOU ALSO ARE DELINQUENT ON THERE AUTO/BILLS. My ex has been making small payments when he can and has reduced the balance to apprx 5800, but they still refuse to change our credit report to the correct info. Consumer Portfolio Services CPS legal department just explained to me that at any point, they have the right to run our credit (a hard inquiry), because they decide to. Good thing I had a room full of witnesses and lawyers oh and one State Senator who was extermly upset at the tactics. Consumer Portfolio Services. Run!! Black Diamond Capital Management, L.L.C. Again they are very rude, discourteous and cannot treat a customer with respect. Company Type For Profit. They told her details on my account, and I do think that was very unprofessional. These people are con artist. From the continuous calls at home/cell/work. The original call was from a driver coming to repo my 2006 KIA. The Consumer Portfolio Services late payment policy provides a grace period of 7 to 15 days. colorado school of mines wrestling. Our operational headquarters are located in Irvine, California and we have four Have you had a bad experience with this agencys debt collectors? May 2019 the car literally broke down on me. Search Close. Im going through the same thing!!! I actully avoid speaking to them becuase they are so rude! That it wouldnt be paid and they could turn around and do it all over again to come one else. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Read full review of Consumer Portfolio Services and 6 comments, Harrassing phone calls and repo man knockin on my door, Read full review of Consumer Portfolio Services and 4 comments, Read full review of Consumer Portfolio Services and 8 comments, Read full review of Consumer Portfolio Services and 5 comments, Read full review of Consumer Portfolio Services and 3 comments, Read full review of Consumer Portfolio Services and 33 comments, Read full review of Consumer Portfolio Services and 30 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. May 29, 2022 in tokkie die antwoord. With all these complaints and comments about Consumer Portfolio (CPS) it gotta be something that can be done about this scam of a company, Consumer Portfolio is keep harassing me about the car payments I asked him come get it they havent came and got the car yet and they study messing my credit up and Im paying way more interest than I should be paying I had the car since 2013. The number of allowed days for a grace period is determined by the system and is dependent on several things including payment history and balance due amongst others. My car has been financed through them Since 2016.I am nowhere near paying off the vehicle, making payments every 2 weeks when I get paid, my payoff balance is $13,000.00. They threaten me every month that my payments are not acceptable and they are going to get the car. These people are rude and nasty so are the supervisors. Home / FAQs / How to save thousands on your Consumer Portfolio Services auto loan, Nicholas Hinrichsen - Published: January 15, 2023, How to save thousands on your Consumer Portfolio Services auto loan, You can lower your monthly payments on your Consumer Portfolio Services auto loan and save. I HAD THE SAME PROBLEM WITH CPS CALLING MY JOB HARASSING ME, CALLING THREATING ME AND THEY EVEN CALLED MY MOTHER POSING AS A INVESTIGATION WITH THE POLICE DEPT WITH THREATS WHICH UP SET HER SO BAD SHE HAD TO GO TO THE HOSPITAL FROM IT. How is this possible. i was told by the dealer, once i paid on the car for a period of time, i could refinance the vehicle;only to be told by CPS that they don't refinance. Consumer Portfolio Services is a subprime auto loan origination and servicing company, it experienced a big growth in EPS and book value during the 2020-2021 period. I wouldnt recommend them even if I got paid. If you owe a loan balance at maturity and become delinquent on payments, the bank can send your account to collections. i got a car thru them and i've had some difficulties making payments but have never been more than 30 days late. Anyone with help or advice on how to get this situation handled please please reach me truann06@gmail.com. They threatened me in all kinds of ways from court, garnishing pay, taking assets. Also, has anyone ever had a car repossesed by them? I was then connected to the same lady that had called me before I believe her name was Connie this time she demanded a payment on the loan. I 'm very annoyed given I was not asking to escape from paying my loan, I just wanted to lower the interest rate. Today, when I checked my report my credit score dropped 30 points because CPS reported even after dealer paying them off for my new car!!! I dont think that that is fair. Because we need to know where we can pick it up. They have called my job several times and give my personal information to the secretary. Rep refused to let me speak with anyone else. Need help in Alabama! At 6:07 pm when I got a break I paid two months plus fees leaving December payment due. Want Justice? What happens? My car was purchased at Ballwin, MO Volkswagen. I am so sick of Consumer Portfolio and their constant phone calls to my job. It wouldn't start back up. ComplaintsBoard.com is a leading complaint resolution website on the Internet. in one day i have gotten over 30 calls. Car loan approved with 15k down and was approved with 12k over sticker price plus unauthorized warranty added without my knowledge. I always sent them extra money during Tax Refund trying to pay it down and off quicker and the amount I owed actually grew instead of decreasing. The staff is usually very polite and very professional. But for some reason they just cant seem to receive our payment. In the case of a secured loan, the lender no longer has a claim to any of the borrowers assets. CPS has been calling & harassing me and my family daily. Look people do not get the tittle to a car until it has been paid in full. There is a clause in the contract that says if they sell your loan that party had the same rights. I registered my vehicle on July 05, 07 in the new state. CPS was founded in 1991 and currently purchases contracts in 48 states. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. I secured a loan from CPS in January of 2017 for $22,000. They went ahead and stole the money out of her account the next month without any kind of contact or permission. Contact us now to find out more. During the first two calls I explained to them that i was homeless with my two children and I could bearly feed them let alone pay my car payment, prior to then I paid my care payment on time. Every day we would get phone calls and we told them we could not afford the payments to please take the car. What Is an Interest Rate? later on i was told there is no grace period. THEY CALL MY HUSBAND AT WORK AND THREATEN HIM ON A DAILY BASIS. I will be glad when i am done with them! I also learned that the car I purchases was a flood car. Meeting requirements results in lower interchange processing fees. After 2 months, somebody finally decided to talk. Youll also need to practice clicking on blocks with a carrot to increase your CPS. They never came to my home to get it, but did reposes it from my work a week ago. How you actually manage the loan also affects your credit scores. this is a company that all they do is call for there payment no matter if you have it in the mail to them they start calling the very next day. Same rights the same the original call was from a driver coming to repo it from me about 2 ago! 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