If you have used a Amarsons Trading and you Loyalty bonus Coupon for placing an order the refund provided to you would be of the price of the product excluding the value Loyalty bonus as well as the shipping charges.


If the order was placed using payment option as Cash on Delivery, we will refund you the price paid of the product (excluding the shipping charges) through NEFT, cheque in favor of the “billing name” provided at the time of placing the order or refund coupon.


B. Cash on Delivery


If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, the price paid of the product will be refunded (excluding the shipping charges) will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate refund within a maximum of 4 working days after receipt of the product by our Business Partner / Seller. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by Amarsons Trading and you.


a. Credit Card/Debit Card/internet banking


Refunds on Amarsons Trading and you are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:


REFUNDS


Please note that a replacement is subject to availability of stock with our Seller. In case a replacement cannot be made, we will initiate a full refund


It’s very simple; within 48 hours of receiving a product, you can request a return via e-mail at   or over the phone at our customer care number +91 172-4313126 / 8284824288 (10.00 a.m. to 6.00 p.m. / 6 days a week).


HOW DO I RETURN THE PRODUCT? WHOM SHOULD I CONTACT IN SUCH A SCENARIO?


Any consumable item which has been used or installed.


Products like innerwear, freebies, bullion, etc. do not qualify for replacement, exchanges or refund (please refer to relevant FAQ in this regard for complete list).


Incidental damage due to malfunctioning of the product.


The product was damaged after use/opening.


Products are returned without its original packaging, freebies or accessories.


The product is used or is not in its original condition.


Request for return is made after 48 hours of receiving the product by you


Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:


In case the returned product is eligible for a replacement, Seller will send the replacement to the same shipping address of the customer, subject to the availability of the stock of the product.


Amarsons Trading and you retain the right to examine whether the returned product is defective and/or damaged. In case the returned product is not defective or damaged, the customer will be informed about the same and the product as received will be returned to the shipping address of the customer.


There is a 48 hours return policy, which means that you can request a return of the product within 48 hours of receiving the product. Plus, the product to be returned must reach our Sellers’ address within a maximum of 10 working days from the date of delivery to you.


Yes, Amarsons Trading and you has a simple return policy under which you can return a product received by you in a damaged or defective condition from the Seller. In case of categories like bangles, the return policy is also applicable if the product does not fit you due to a size mismatch.


DO YOU HAVE A RETURN POLICY? CAN I RETURN MY PRODUCT AFTER IT HAS REACHED ME?


If you are not entirely satisfied with your purchase, we’re here to help.


Thanks for shopping at  www.amarsonschd.com




c. Loyalty Bonus coupons